Each Skift piece is made-to-order, tailored to the choices you make – from the size and frame to the artwork print and any extras. Because of this custom production process, the standard right of withdrawal does not apply.

That said, your satisfaction means everything to us. We want you to feel at home with your artwork. If something doesn’t feel right when your order arrives – whether it’s a production issue, damage during delivery, or simply a concern you didn’t expect, please reach out to us.

How to get in touch

Send us an email with your order number, photos if relevant, and a short description of the issue. Our team will review it carefully and respond as quickly as possible.

Finding the right solution together

Instead of a standard return, we look at every situation personally. Depending on what’s wrong, this may mean a replacement, a repair, or another solution that ensures you’re truly happy with your piece.

At Skift, we believe art should move with your life – and that includes making sure your experience with us feels right from the moment it arrives.